![]() Our services support auto configuration for most third party email services allowing our accounts to be logged into straightaway. If you are in doubt, we recommend using an IMAP connection. While this keeps you from using your storage limit on our servers, it will make it very difficult for us to offer you support for your emails. Using a POP3 connection will result in your emails being downloaded off of our servers. ![]() If you are not sure which to choose, we recommend using IMAP as this works the most seamlessly. If you try to access your email from a different device, the messages that have been previously downloaded won't be available to you. This means that after the email is downloaded, they can only be accessed by using the device that downloaded them. Once they are downloaded onto your device, they are deleted from our email servers. POP works by connecting to our email service and downloading all of your new messages from it. This way you're able to check your messages a lot more quickly than POP. IMAP will only download messages when you open them, and attachments aren't automatically downloaded. As a result, you can check your email from any device wherever you are, as long as your have an internet connection. When you read an email message using IMAP, you are only temporarily downloading and storing it on your device, but it is all kept on our servers. ![]() IMAP (Internet Message Access Protocol) allows you to access your email wherever you are, from any device. You can compare these below and decide what is best for you. There are two different ways you can connect your email account to an email client. Only paid accounts have access to SMTP so you will need to make sure you are on the right subscription package first. If you are not sure what package you have, you can look at this in your My Account area ( screenshot). The process in which this is done is called Simple Mail Transfer Protocol, or SMTP. This will allow you to use your email address outside of our service in order to use the mail service you are most comfortable with. This guide will help you set up your email account on an email client. Back to Help Topics Email client setup guide
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