![]() In order to maintain security, it’s important to verify your credit card info at least once every 12 months. ![]() I was told my credit card would expire before the end of my payment plan. You’ll see a list of all payments made during the selected time period, including the date, payment description, payment source and amount paid.Choose a date range for the Billing History and Receipts you’d like to view.Under Last Payment, select See Recent Payments.How can I view my billing history and receipts using the LiveWell website? Select the date of the statement you wish to view.Scroll down to see the Statements section of the page.Under Account Type, select See Account Detail.How can I view my past statements using the LiveWell website? Follow the on-screen prompts to make a payment for another person.Go to the LiveWell login page, but don’t log in.Guarantor account number and the last four digits of the guarantor’s social security number.Guarantor account number and guarantor’s date of birth, or.Guarantor account number and guarantor last name, or.You’ll need the following information in order to make a payment for another person: How can I pay another person's bill using the LiveWell website? Follow the on-screen prompts to complete your transaction.Choose your Payment Method or add a new payment method.Select the amount you’d like to pay ( Amount Due or Outstanding Balance), or fill in Other Amount.If multiple accounts are visible, select the account you’d like to pay.From the Billing menu, select View & Pay Your Bill.In a separate FAQ on its website, Advocate Aurora says it's unaware of any misuse of compromised data – but suggests that patients take precautions, such as placing a fraud alert on credit files, reviewing any new statements from their financial institutions, looking for suspicious transactions or other out-of-the-ordinary activity on their accounts.How can I pay my bill using the LiveWell website? The Advocate Aurora notice also alerts its patients that different users may have been affected in different ways, depending on "their choice of browser the configuration of their browsers their blocking, clearing or use of cookies whether they have Facebook or Google accounts whether they were logged into Facebook or Google and the specific actions taken on the platform by the user." Health system officials said they don't know precisely how many patients might have been affected by the potential breach, but "out of an abundance of caution," it has "decided to assume that all patients with an Advocate Aurora Health M圜hart account (including users of the LiveWell application), as well as any patients who used scheduling widgets on Advocate Aurora Health's platforms, may have been affected."īut that number could be as high as 3 million patients, according to the list of cases currently under investigation on the HHS for Civil Rights Breach Portal. In response, Advocate Aurora has "disabled and/or removed the pixels from our platforms and launched an internal investigation to better understand what patient information was transmitted to our vendors." "Based on our investigation, no social security number, financial account, credit card, or debit card information was involved in this incident," officials added. That data may have included "IP address dates, times, and/or locations of scheduled appointments your proximity to an Advocate Aurora Health location information about your provider type of appointment or procedure communications between you and others through M圜hart, which may have included your first and last name and your medical record number information about whether you had insurance and, if you had a proxy M圜hart account, your first name and the first name of your proxy," according to the health system. "We learned that pixels or similar technologies installed on our patient portals available through M圜hart and LiveWell websites and applications, as well as on some of our scheduling widgets, transmitted certain patient information to the third-party vendors that provided us with the pixel technology," according to the notice. That's done with pieces of code, called pixels, which were on some of the health system's websites or applications. Advocate Aurora Health this week alerted its patients across Illinois and Wisconsin of a potential data breach involving tracking pixels in its online patient portal and mobile app.Īccording to a notice of data breach posted to the health system's website, Advocate Aurora enlists third-party vendors to help track and evaluate the "trends and preferences" of patients using its websites.
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